EF High School Exchange Year is the student's official program sponsor. We work collaboratively with the EF offices in their home countries to communicate regularly with our program participants. This way, we ensure quality and compliance with rules and regulations that govern the program. Additional responsibilities include:

• Screening and preparing host families and students
• Helping families select the right student for their home
• Overseeing high school enrollment
• Arranging student visas
• Coordinating student travel to/from the US
• Supporting local IECs, students, high schools and EF host families
• Communicating with student's parents

Program Advisors work with their regions’ RCs and IECs to assist in supporting host families, students and schools during the exchange. They also speak directly with our EF offices abroad to keep your student's parents up-to-date. Program Advisors work traditional business hours and are available for on-call emergencies.

Program Counselors work with Program Advisors, RCs and IECs to assist in supporting host families, students and schools when concerns are more escalated, severe or urgent. They also communicate with our colleagues overseas to ensure the student’s parents are informed along the way.